FAQs


Q: When will I receive my order?

HANDMADE TO ORDER :
Unless otherwise stated, most patches are carefully made to order. Current turnaround time is approximately 6 weeks before shipment. Please contact me before purchase if you'd like to request an expedited ship date. 


READY TO SHIP :
Ready items typically ship within 5 business days. However, orders containing multiple items ship together. If a tote or pin are ordered with a hand embroidered patch, all items will be shipped in one package once patch has been completed.


INTERNATIONAL :  Your order will be dispatched as listed above, but shipping time varies by destination.

International Information

Shipping + Policies

 

Q: Do you wholesale?

Eradura's current wholesale catalog is available by request. Inquiries can be emailed to Erika at eradurashop@gmail.com. 

Please be in touch with store name, website and/or social media & any general information I should know about the shop! I'm happy to discuss my wholesale availability and your store's needs.

Eradura Stockists

  

Q: Can I take your design to my tattoo artist?

Most of Eradura's existing designs are available for tattoo. Please see my tattoo policy page for full details & commission fee information: https://eradura.com/pages/tattoo-commissions  

 

Q: Do you take custom requests?

Custom requests are currently closed. Availability is updated in the Eradura Newsletter & Instagram thank you! Please find my general custom order info below:

I'm happy to hear your custom order requests! As a policy I do not accept commissions to recreate another artist's work. Additionally, I am more likely to take on projects that fall within my aesthetic and artistic scope. Feel free to peruse my past & current works on Instagram to get a sense of what I do.

If my aesthetic seems like it suits your project, please send a message with your general ideas and I'll see what I can do! Exact quotes/turnaround times can be given upon discussing project details but generally custom work takes 6+ weeks for completion.

  

Q: How do I care for my patch?

Hand embroidery is delicate in nature and should be treated with care. To promote longevity, I recommend hand or machine stitching patches to items that are not routinely laundered like a jean jacket or tote bag. Avoid washing and drying. 

Gently spot clean or Dry Clean only.

 

Q: How soon will I hear back about my question?

I do my best to answer emails of an urgent nature as quickly as possible, most often same-day, M-F. However, please allow up to 72 hours for response to custom requests and general inquiries. Thank you!

 ✦

Additional questions? Shoot me a line


Sale

Unavailable

Sold Out